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March 7, 2022
The Problem Implementation of PCI standards in the call center environment has continued to prove difficult, leaving...
February 9, 2022
In the era of COVID-19, the WAHA (Work At Home Agent) model has been implemented by call centers across the globe. Most...
January 11, 2022
Secure call center facilities face a unique and pressing challenge: maintaining PCI compliance by implementing identity...
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