Contact Centers (6)
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August 10, 2022
Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
July 21, 2022
BPOs currently face what feels like an insurmountable challenge when it comes to security. Modern MFA solutions either...
July 7, 2022
The average breach takes 3-6 months of recon before an attacker makes their move. It then takes an organization roughly...
June 28, 2022
The principles of MFA are actually quite simple. In order to gain access to a network, an application, or a VPN, you...
June 15, 2022
Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
June 1, 2022
Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...
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