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November 7, 2024
As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 30, 2024
With cyber-attacks on call centers on the rise, businesses are forced to explore solutions to enhance the security of...
October 23, 2024
Table of Contents
October 16, 2024
Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
October 9, 2024
Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
October 2, 2024
BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...
Posts by Tag
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- Behavioral MFA (16)
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- Burnout (1)
- CCaaS (1)
- Clean Desk MFA (1)
- Compensating Controls (2)
- Compliance (18)
- Contact Centers (38)
- Continuous Authentication (47)
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- Culture (3)
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- Cybersecurity (27)
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- Flow State (1)
- Hard Tokens (1)
- Infosec (14)
- Machine Learning (5)
- Mental Health (3)
- MFA (5)
- Multi-Factor Authentication (46)
- Passive Biometrics (10)
- Passive MFA (1)
- Password Sharing (1)
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- PCI Compliance (9)
- PCI DSS (14)
- Phishing (5)
- Phishing-Resistant MFA (7)
- Preparedness (1)
- Prompt Bombing (2)
- RFPs (1)
- SOC2 (1)
- Social Engineering (4)
- Software MFA (1)
- Twosense Team (2)
- Unauthorized Users (1)
- Unphishable MFA (11)
- WAHA (1)
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- WFH (4)
- Zero Trust (10)
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