Skip to content

Contact Centers (4)

BLOG LISTINGS
July 7, 2022

Phishing-Resistant Continuous MFA + One-Minute Detection

The average breach takes 3-6 months of recon before an attacker makes their move. It then takes an organization roughly...
June 28, 2022

How Does Continuous Multi-Factor Authentication Work?

The principles of MFA are actually quite simple. In order to gain access to a network, an application, or a VPN, you...
June 15, 2022

If Audited Today, Would Your Security Measure Up To PCI DSS Requirements? 

Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
June 1, 2022

The Unspoken Cost of Hard Tokens in Call Centers

Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...
May 17, 2022

Zero Trust In BPO Call Center Environments

The Truth About Zero Trust Every industry has a term that is overused and often misused. In the security space, Zero...
May 9, 2022

Is Biometric MFA Ideal for Call Center Identity Security?

As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...

Sign Up for our Blog

We will never share your email address with third parties.