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Contact Centers (3)

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March 6, 2023

PCI 4.0: MFA For Network Access

The pandemic pushed all businesses that could to a work-from-home model, and contact centers were no exception....
February 27, 2023

PCI 4.0: What You Need To Know About Requirement 8 & MFA In Contact Centers

It has been a year since PCI DSS v4.0 was officially announced, and its implementation date is just around the corner....
February 23, 2023

Phishing-Resistant MFA Will Be The Next Requirement In Contact Centers

Cyberattacks are increasingly frequent and expensive (up to $4.4M in ‘22). Research shows that in almost all of these...
February 14, 2023

Biometric Authentication Is The Future of MFA In Contact Centers

Biometric technology has become increasingly versatile in application and is something that most of us use daily. From...
February 8, 2023

Contact Centers Need More Than Traditional MFA

Multi-factor authentication is a foundational component of every well-rounded security posture. In March 2024, it will...
January 31, 2023

Security Is Everyone's Responsibility

We have all heard the saying that “security is everyone's job,” but should it be?

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