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Contact Centers (3)

BLOG LISTINGS
December 12, 2022

Continuous MFA Stops Remote Agents From Outsourcing Work

There was once a time when the idea of contact center agents working from home would cause one to laugh out loud,...
October 19, 2022

Making CCaaS Phishing-Resistant With Biometric MFA

In 2021, the Contact Center as a Service market was valued at $4.18 billion. Today that number is approaching $4.87...
September 6, 2022

Twosense Gives BPOs An Edge In RFPs

If you're in the BPO industry, you already know security's importance to your business. It should be an integral part...
August 25, 2022

Everything You Want To Know About The Twosense Passive MFA Webinar

When it comes to identity security and maintaining PCI compliance, BPO call centers face unique challenges. From...
August 10, 2022

What MFA Is Best For Your Call Center?

Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
July 21, 2022

Cost Saving With Continuous MFA

BPOs currently face what feels like an insurmountable challenge when it comes to security. Modern MFA solutions either...

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