BLOG LISTINGS
November 27, 2024
You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...
November 7, 2024
As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 9, 2024
Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
September 18, 2024
Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...
July 22, 2024
Information security is critical, especially in Business Process Outsourcing (BPO) contact centers, where massive...