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Biometrics

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March 20, 2023

PCI 4.0: 3-Month Password Rotations

In contact centers, security is more important than ever before. Still, strict clean desk policies and the cost of hard...
February 23, 2023

Phishing-Resistant MFA Will Be The Next Requirement In Contact Centers

Cyberattacks are increasingly frequent and expensive (up to $4.4M in ‘22). Research shows that in almost all of these...
February 14, 2023

Biometric Authentication Is The Future of MFA In Contact Centers

Biometric technology has become increasingly versatile in application and is something that most of us use daily. From...
February 8, 2023

Contact Centers Need More Than Traditional MFA

Multi-factor authentication is a foundational component of every well-rounded security posture. In March 2024, it will...
May 9, 2022

Is Biometric MFA Ideal for Call Center Identity Security?

As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...
April 1, 2022

Biometrics are Here to Stay

A recent study by MaretsandMarkets noted that the global biometric system market is expected to grow to $68.6 billion...

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