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Multi-Factor Authentication, Contact Centers, PCI DSS, PCI Compliance
April 16, 2024

PCI 4 Timeline: 2025 Future-Dated Requirements

The wait is over; PCI 4 is officially here. As of March 31st, 3.2.1 has been retired, and anyone undergoing...
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BPO, Contact Centers, Behavioral MFA, Phishing-Resistant MFA, PCI Compliance
February 7, 2024

Phones, Hard Tokens & Behavior: Navigating The Multi-Factor Authentication Choices for BPOs

Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...
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Behavioral MFA, Phishing-Resistant MFA, PCI Compliance, Software MFA
January 24, 2024

Why Behavioral MFA Stands Out for BPO Contact Center Security

Selecting the optimal Multi-Factor Authentication (MFA) solution for your BPO contact center is high stakes. A decision...
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Continuous Authentication, Behavioral MFA, Phishing-Resistant MFA, PCI Compliance
January 8, 2024

Phishing-Resistant Behavioral Multi-Factor Authentication For Contact Centers

BPO contact centers face an ever-increasing threat of phishing attacks against agents. In fact, according to IBM,...
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