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PCI Compliance

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June 12, 2024

PCI v4.0.1: What You Need To Know

The PCI Security Standards Council (PCI SSC) has published an update to the Payment Card Industry Data Security...
June 10, 2024

Choosing a BPO Contact Center MFA Solution Before Clients Choose For You

In today's evolving security landscape, Business Process Outsourcing (BPO) contact centers face the critical task of...
April 16, 2024

PCI 4 Timeline: 2025 Future-Dated Requirements

The wait is over; PCI 4 is officially here. As of March 31st, 3.2.1 has been retired, and anyone undergoing...
February 7, 2024

Phones, Hard Tokens & Behavior: Navigating The Multi-Factor Authentication Choices for BPOs

Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...
January 24, 2024

Why Behavioral MFA Stands Out for BPO Contact Center Security

Selecting the optimal Multi-Factor Authentication (MFA) solution for your BPO contact center is a high-stakes decision....
January 8, 2024

Phishing-Resistant Behavioral Multi-Factor Authentication For Contact Centers

BPO contact centers face an ever-increasing threat of phishing attacks against agents. In fact, according to IBM,...

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