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September 6, 2022

Twosense Gives BPOs An Edge In RFPs

If you're in the BPO industry, you already know security's importance to your business. It should be an integral part...
July 14, 2022

MFA Now A Cyber-Insurance Requirement By Most Agencies To Qualify For Coverage

Compliance Plus While MFA has long been a recommendation by agencies for cyber insurance, many organizations are...
February 9, 2022

Creating an Environment for WAHA Success

In the era of COVID-19, the WAHA (Work At Home Agent) model has been implemented by call centers across the globe. Most...
January 11, 2022

MFA Designed for Secure Call Center Facilities

Secure call center facilities face a unique and pressing challenge: maintaining PCI compliance by implementing identity...

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