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August 10, 2022

What MFA Is Best For Your Call Center?

Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
July 21, 2022

Cost Saving With Continuous MFA

BPOs currently face what feels like an insurmountable challenge when it comes to security. Modern MFA solutions either...
July 14, 2022

MFA Now A Cyber-Insurance Requirement By Most Agencies To Qualify For Coverage

Compliance Plus While MFA has long been a recommendation by agencies for cyber insurance, many organizations are...
June 15, 2022

If Audited Today, Would Your Security Measure Up To PCI DSS Requirements? 

Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
May 24, 2022

Twosense Featured in Contact Center Pipeline

Multi-factor authentication is paramount when it comes to maintaining PCI DSS compliance in the BPO contact center...
April 28, 2022

Out With The Old, In With The New

The release of PCI DSS 4.0 ushers in a new and improved set of standards for protecting customer payment data. These...

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