Skip to content

Agent Identity

BLOG LISTINGS
February 12, 2024

Protel BPO Partners With Twosense To Enhance Contact Center Security

New York City — Twosense, a leading provider of behavioral multi-factor authentication (MFA) solutions, is pleased to...
June 14, 2023

The Future Of MFA Is Here And Its Continuous Multi-Factor Authentication

The Limitations of Traditional MFA Most people are familiar with multi-factor authentication, whether from setting up a...
May 31, 2023

Protect Your Contact Center From Work-At-Home Collusive Threats

Complicit agents and insider fraud is something most contact centers refuse to acknowledge publicly, and it makes...
December 12, 2022

Behavioral MFA Stops Remote Agents From Outsourcing Work

There was once a time when the idea of contact center agents working from home would cause one to laugh out loud,...

Sign Up for our Blog

We will never share your email address with third parties.