Behavioral MFA
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November 27, 2024
You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...
November 20, 2024
Contact centers worldwide are experiencing a higher number of phishing attacks every day and, to a large extent, are...
November 13, 2024
Contact centers are a good target for bad– particularly bad actors attempting to steal customer data. BPOs store and...
November 7, 2024
As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 16, 2024
Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
October 9, 2024
Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
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