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March 20, 2023

PCI 4.0: 3-Month Password Rotations

In contact centers, security is more important than ever before. Still, strict clean desk policies and the cost of hard...
March 13, 2023

PCI 4.0: Required 15-Minute Timeouts

With PCI v4.0 making it clear that multi-factor authentication is mandatory for everyone and all network access, it is...
March 6, 2023

PCI 4.0: MFA For Network Access

The pandemic pushed all businesses that could to a work-from-home model, and contact centers were no exception....
February 27, 2023

PCI 4.0: What You Need To Know About Requirement 8 & MFA In Contact Centers

It has been a year since PCI DSS v4.0 was officially announced, and its implementation date is just around the corner....
February 23, 2023

Phishing-Resistant MFA Will Be The Next Requirement In Contact Centers

Cyberattacks are increasingly frequent and expensive (up to $4.4M in ‘22). Research shows that in almost all of these...
February 14, 2023

Biometric Authentication Is The Future of MFA In Contact Centers

Biometric technology has become increasingly versatile in application and is something that most of us use daily. From...

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