Continuous Authentication removes the need for hardware and OTPs. Our solution provides frictionless authentication without interrupting workflows, saving time, reducing costs, and eliminating the hassle of managing hard tokens or phones.
A Cost-Effective Alternative to Hard Tokens
The Continuous Authentication Platform is designed to be as secure as physical tokens but infinitely more adaptable to the contact center environment. There is no need for employees to carry or manage devices. Twosense does the work, continuously authenticating users without disruption.
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Powered by Behavioral Biometrics
Powered by behavior and AI, Twosense continuously monitors users' unique patterns, such as typing speed and mouse movement, ensuring only authorized users can access the CDE. Behavioral biometrics allows for real-time authentication without the interruptions of traditional MFA, keeping operations smooth and secure.
How it works
Why Contact Centers Need Continuous Authentication
Contact centers are high-stakes environments with heightened security risks. Continuous Auth is powered by behavioral biometrics and stops phishing attempts, prevents insider threats, and reduces fraud by continuously authenticating users based on their unique behaviors, not static factors like passwords or easily compromised devices.
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