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September 19, 2022
Uber is the latest prominent organization to fall victim to prompt bombing, a social engineering tactic hackers use to...
September 6, 2022
If you're in the BPO industry, you already know security's importance to your business. It should be an integral part...
August 25, 2022
When it comes to identity security and maintaining PCI compliance, BPO call centers face unique challenges. From...
August 15, 2022
How It Happens Last week Cisco released a security indecent statement and accompanying blog about a breach that...
August 10, 2022
Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
August 1, 2022
Regardless of the industry, multi-factor authentication is no longer optional. Prior to the broad adoption of MFA,...
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