Contact Centers (2)
June 15, 2022
Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
May 9, 2022
As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...
March 7, 2022
The Problem Implementation of PCI standards in the call center environment has continued to prove difficult, leaving...
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