Compliance (2)
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August 10, 2022
Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
July 21, 2022
BPOs currently face what feels like an insurmountable challenge when it comes to security. Modern MFA solutions either...
July 14, 2022
Compliance Plus While MFA has long been a recommendation by agencies for cyber insurance, many organizations are...
June 15, 2022
Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
May 24, 2022
Multi-factor authentication is paramount when it comes to maintaining PCI DSS compliance in the BPO contact center...
April 28, 2022
The release of PCI DSS 4.0 ushers in a new and improved set of standards for protecting customer payment data. These...
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