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Call Centers

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August 10, 2022

What MFA Is Best For Your Call Center?

Choosing the right fit for a contact center's MFA is easier said than done. When it comes to deciding which security...
July 21, 2022

Cost Saving With Continuous MFA

BPOs currently face what feels like an insurmountable challenge when it comes to security. Modern MFA solutions either...
July 7, 2022

Phishing-Resistant Continuous MFA + One-Minute Detection

The average breach takes 3-6 months of recon before an attacker makes their move.  It then takes an organization...
June 28, 2022

How Does Continuous Multi-Factor Authentication Work?

The principles of MFA are actually quite simple. In order to gain access to a network, an application, or a VPN, you...
June 15, 2022

If Audited Today, Would Your Security Measure Up To PCI DSS Requirements? 

Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
June 1, 2022

The Unspoken Cost of Hard Tokens in Call Centers

Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...

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