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June 15, 2022
Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
June 1, 2022
Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...
May 24, 2022
Multi-factor authentication is paramount when it comes to maintaining PCI DSS compliance in the BPO contact center...
May 17, 2022
The Truth About Zero Trust Every industry has a term that is overused and often misused. In the security space, Zero...
April 28, 2022
The release of PCI DSS 4.0 ushers in a new and improved set of standards for protecting customer payment data. These...
April 18, 2022
As multi-factor authentication continues to be prioritized for security, evolving ways of bypassing MFA are born. ...
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