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October 19, 2022
In 2021, the Contact Center as a Service market was valued at $4.18 billion. Today that number is approaching $4.87...
October 3, 2022
Credential stuffing is increasing at a record pace. According to Okta’s State of Secure Identity Report, 2022 has...
September 19, 2022
Uber is the latest prominent organization to fall victim to prompt bombing, a social engineering tactic hackers use to...
September 6, 2022
If you're in the BPO industry, you already know security's importance to your business. It should be an integral part...
August 25, 2022
When it comes to identity security and maintaining PCI compliance, BPO call centers face unique challenges. From...
August 15, 2022
How It Happens Last week Cisco released a security indecent statement and accompanying blog about a breach that...
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