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March 7, 2022

Meet PCI DSS Requirements with Behavioral Biometrics

The Problem Implementation of PCI standards in the call center environment has continued to prove difficult, leaving...
February 28, 2022

Cyber Preparedness: Shields Up

Cyber preparedness is a topic that has been trending over the last several weeks as the U.S. Government encourages...
February 23, 2022

U.S. Government Says Unphishable MFA Is The Way

The Biden administration just threw out the industry standards for multi-factor authentication. Earlier this year the...
February 15, 2022

Building a Culture of Cybersecurity

Workplace culture is a topic that experienced a rapid increase in popularity over the last two years. Since the...
February 9, 2022

Creating an Environment for WAHA Success

In the era of COVID-19, the WAHA (Work At Home Agent) model has been implemented by call centers across the globe. Most...
February 3, 2022

Crypto.com Thieves Bypass 2FA Draining Accounts of Millions

While two-factor authentication remains the most popular and widely adopted security measure for most companies, it is...

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