BLOG LISTINGS
February 9, 2022
In the era of COVID-19, the WAHA (Work At Home Agent) model has been implemented by call centers across the globe. Most...
February 3, 2022
While two-factor authentication remains the most popular and widely adopted security measure for most companies, it is...
January 25, 2022
If 2021 taught us anything, it’s that the cost of security friction for organizations and their employees is far too...
January 18, 2022
As 2FA increases in popularity as the default security feature for most organizations, websites, and applications, so...
January 11, 2022
Secure call center facilities face a unique and pressing challenge: maintaining PCI compliance by implementing identity...
January 4, 2022
What do you call better security with a better user experience? We call it The Twosense Effect. Our team recently sat...