BLOG LISTINGS
January 11, 2023
Contact center security teams are fighting an uphill battle. When it comes to multi-factor authentication, they’re...
December 12, 2022
There was once a time when the idea of contact center agents working from home would cause one to laugh out loud,...
November 16, 2022
As organizations look for any edge to improve their security posture, number matching is poised to become one of the...
November 3, 2022
On November 1st, 2022, Dropbox confirmed that a data breach involving a threat actor had occurred and that credentials,...
October 19, 2022
In 2021, the Contact Center as a Service market was valued at $4.18 billion. Today that number is approaching $4.87...
October 3, 2022
Credential stuffing is increasing at a record pace. According to Okta’s State of Secure Identity Report, 2022 has...