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July 22, 2024
Information security is critical, especially in Business Process Outsourcing (BPO) contact centers, where massive...
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February 7, 2024
Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...
January 24, 2024
Selecting the optimal Multi-Factor Authentication (MFA) solution for your BPO contact center is a high-stakes decision....
January 8, 2024
BPO contact centers face an ever-increasing threat of phishing attacks against agents. In fact, according to IBM,...
December 18, 2023
In the rapidly evolving landscape of cybersecurity, the need for robust authentication measures is paramount. As BPOs &...
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