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Multi-Factor Authentication (2)

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June 23, 2022

Continuous Multi-Factor Authentication: The Future of MFA

Most people are familiar with the term multi-factor authentication, whether it be from setting up a social media...
June 1, 2022

The Unspoken Cost of Hard Tokens in Call Centers

Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...
May 17, 2022

Zero Trust In BPO Call Center Environments

The Truth About Zero Trust  Every industry has a term that is overused and often misused. In the security space, Zero...
May 9, 2022

Is Biometric MFA Ideal for Call Center Identity Security?

As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...
April 18, 2022

Prompt Bombing MFA

As multi-factor authentication continues to be prioritized for security, evolving ways of bypassing MFA are born. ...
April 11, 2022

BREAKING: What You Need to Know About PCI DSS 4.0

In 2006, the Payment Card Industry Security Standard Council (PCI SSC) launched a set of requirements to ensure that...

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