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Continuous Authentication (2)

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May 24, 2023

Eliminate Helpdesk Tickets With Continuous Authentication

For any organization, helpdesk tickets are a pain. A necessary evil that often requires significant time and resources...
May 2, 2023

Continuous MFA Is Helping Contact Centers Control Shrinkage

To BPO contact centers, every second an agent is available to spend with customers matters. Customer service is a...
March 20, 2023

PCI 4.0: 3-Month Password Rotations

In contact centers, security is more important than ever before. Still, strict clean desk policies and the cost of hard...
February 14, 2023

Biometric Authentication Is The Future of MFA In Contact Centers

Biometric technology has become increasingly versatile in application and is something that most of us use daily. From...
February 8, 2023

Contact Centers Need More Than Traditional MFA

Multi-factor authentication is a foundational component of every well-rounded security posture. In March 2024, it will...
January 31, 2023

Security Is Everyone's Responsibility

We have all heard the saying that “security is everyone's job,” but should it be?

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