BLOG LISTINGS
June 15, 2022
Necessary Evil Maintaining cardholder data security is one of the top priorities in a call center environment. It is...
June 1, 2022
Hard tokens are expensive and high maintenance. It is no secret that contact centers have exceptionally high churn,...
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May 24, 2022
Multi-factor authentication is paramount when it comes to maintaining PCI DSS compliance in the BPO contact center...
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May 17, 2022
The Truth About Zero Trust Every industry has a term that is overused and often misused. In the security space, Zero...
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May 9, 2022
As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...
April 28, 2022
The release of PCI DSS 4.0 ushers in a new and improved set of standards for protecting customer payment data. These...