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Continuous Multifactor Authentication

No phone, hard token, or webcam required.

Twosense continually monitors biometric behavior to provide zero-interruption MFA and take action any time the wrong user is behind the keyboard.

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Easily Add Behavioral MFA to your Login Workflows

Twosense allows you to easily add continuous MFA to your login workflows, with no additional training or hardware required for your users.  Users don't need to manually enroll, sign up, or engage with Twosense to get started.

Human Error in MFA Can be Catastrophic

Multifactor Authentication is Useless if a User Accidentally Grants an Attacker Access

Some users accept malicious MFA requests out of habit. Attackers have persistently annoyed users into granting access. A user's phone can be stolen and used to authorize access to privileged information.

Take the user out of the loop with behavioral biometric MFA.

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Time is Money

With every MFA challenge taking at least 15 seconds, interrupting your employees can cost your organization.

NIST-standard 15 minute session timeouts can mean near-constant multi-factor challenges. Frequent interruptions mean lower employee performance. Each MFA challenge takes at least 15 seconds, which add up throughout the day. These delays are both expensive and increase customer wait times.

PCI Compliance can be almost impossible to achieve in secure contact centers.

Because customer PII is viewable by contact center agents, PCI Compliance requires multifactor authentication. NIST standards also call for 15 minute timeouts, which interrupt employees too frequently to be practical.

Twosense is 100% software and can be easily deployed onto any Windows workstations or VDI infrastructure.



No Phone Required

Mobile phones are not allowed in secure contact centers, which rules out most traditional MFA.

No Hard Tokens Required

Employee turnover makes the deployment and retrieval of hard tokens impractical and costly.

No Webcam Required

Webcams are either not allowed or not included in the hardware most contact centers use.


"MFA is something everyone loves to hate, but it’s necessary and people get it,” he said. “With Twosense we are able to make that necessary evil a little less evil.”

- Taylor Higley, Director of Information Services, American Federation of Government Employees


Machine Learning

The Twosense agent collects keystroke timing and mouse movements to build a model of each user's behavior.  Their most recent behavior is checked against the model to check their identity.

Additional Resources

August 17, 2023

Simplify Identity Security for Work-at-Home Agents with Twosense

When implementing multi-factor authentication for agent identity, BPOs have historically been in a challenging position...
July 25, 2023

Keep One Time Passwords And Floating Desks With Twosense

Agent identity in contact centers is in disarray. Despite the plethora of MFA providers to choose from, when it comes...
July 5, 2023

Phishing-Resistant Continuous MFA + 1-Minute Threat Detection

The average breach takes 3-6 months of recon before an attacker makes their move. According to IBM, it takes an...