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Twosense Glossary

All the industry terms and phrases you need to know to stay up-to-date.

Latest blog posts

August 17, 2023

Simplify Identity Security for Work-at-Home Agents with Twosense

When implementing multi-factor authentication for agent identity, BPOs have historically been in a challenging position...
July 25, 2023

Keep One Time Passwords And Floating Desks With Twosense

Agent identity in contact centers is in disarray. Despite the plethora of MFA providers to choose from, when it comes...
July 5, 2023

Phishing-Resistant Continuous MFA + 1-Minute Threat Detection

The average breach takes 3-6 months of recon before an attacker makes their move. According to IBM, it takes an...