Twosense Glossary
All the industry terms and phrases you need to know to stay up-to-date.
Latest blog posts
May 24, 2022
Multi-factor authentication is paramount when it comes to maintaining PCI DSS compliance in the BPO contact center...
May 17, 2022
The Truth About Zero Trust Every industry has a term that is overused and often misused. In the security space, Zero...
May 9, 2022
As we’ve mentioned in the past, phones aren’t allowed in contact centers and hard tokens are too difficult to manage...