Skip to content

Twosense Glossary

All the industry terms and phrases you need to know to stay up-to-date.

Latest blog posts

March 20, 2023

PCI 4.0: 3-Month Password Rotations

In contact centers, security is more important than ever before. Still, strict clean desk policies and the cost of hard...
March 13, 2023

PCI 4.0: Required 15-Minute Timeouts

With PCI v4.0 making it clear that multi-factor authentication is mandatory for everyone and all network access, it is...
March 6, 2023

PCI 4.0: MFA For Network Access

The pandemic pushed all businesses that could to a work-from-home model, and contact centers were no exception. ...